Privacy Policy
Last updated: January 29, 2025
1. Introduction
CR38TED ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our platform and services. Please read this policy carefully to understand our practices regarding your personal data.
2. Information We Collect
Personal Information
We collect information you provide directly to us, including:
- Name and contact information (email address)
- Account credentials (password, stored securely)
- Profile information (bio, profile photo)
- Booth and portfolio information (images, descriptions, categories)
- Social media handles (Instagram, website)
- Event application information
Automatically Collected Information
When you use our Service, we automatically collect:
- Device information (browser type, operating system)
- Log data (IP address, access times, pages viewed)
- Usage data (features used, interactions with the platform)
- Cookies and similar tracking technologies
3. How We Use Your Information
We use the information we collect to:
- Provide, maintain, and improve our services
- Process event applications and manage your participation
- Create and maintain your artist profile and booth listings
- Send you updates about events, applications, and platform features
- Respond to your comments, questions, and support requests
- Monitor and analyze trends, usage, and activities
- Detect, investigate, and prevent fraudulent or unauthorized activities
- Comply with legal obligations
4. Information Sharing
We may share your information in the following circumstances:
- Public Profile: Your booth information, portfolio images, and artist name are publicly visible to promote your work
- Event Organizers: When you apply to events, organizers can view your application and profile information
- Service Providers: We share data with third-party vendors who help us operate our platform (e.g., hosting, email services)
- Legal Requirements: We may disclose information if required by law or to protect our rights
- Business Transfers: In connection with any merger, sale, or acquisition
5. Data Storage and Security
We use industry-standard security measures to protect your personal information. Your data is stored using Firebase (Google Cloud) and other secure cloud services. While we strive to protect your information, no method of transmission over the internet is 100% secure. We cannot guarantee absolute security but are committed to maintaining appropriate safeguards.
6. Your Rights and Choices
You have the following rights regarding your personal information:
- Access: You can access your personal information through your account settings
- Update: You can update your profile and booth information at any time
- Delete: You can request deletion of your account and associated data
- Export: You can request a copy of your data
- Opt-out: You can unsubscribe from marketing communications
7. Cookies and Tracking
We use cookies and similar technologies to enhance your experience, analyze usage patterns, and personalize content. You can control cookies through your browser settings, though disabling cookies may affect the functionality of the Service. We do not respond to Do Not Track signals at this time.
8. Third-Party Services
Our Service may contain links to third-party websites or integrate with third-party services (such as social media platforms). We are not responsible for the privacy practices of these third parties. We encourage you to read their privacy policies before providing any personal information.
9. Children's Privacy
Our Service is not intended for individuals under the age of 18. We do not knowingly collect personal information from children. If we become aware that we have collected information from a child, we will take steps to delete that information promptly.
10. Data Retention
We retain your personal information for as long as your account is active or as needed to provide you services. We may retain certain information as required by law or for legitimate business purposes, such as resolving disputes or enforcing our agreements.
11. Changes to This Policy
We may update this Privacy Policy from time to time. We will notify you of any material changes by posting the new policy on this page and updating the "Last updated" date. Your continued use of the Service after any changes constitutes acceptance of the updated policy.
12. Contact Us
If you have any questions about this Privacy Policy or our data practices, please contact us at:
Email: privacy@cr38ted.com
13. California Privacy Rights
If you are a California resident, you have additional rights under the California Consumer Privacy Act (CCPA), including the right to know what personal information we collect, the right to delete your information, and the right to opt-out of the sale of your information. We do not sell personal information. To exercise your rights, please contact us at privacy@cr38ted.com.